Current Contract Job Postings July 12th 2010

Assurant Solutions

Agent Positions

1. Bilingual Warranty Operations, Evening and Weekend Team. French/English. Target Earnings Range: $14-$16 per hour.

2. Returning Agent-Bilingual Warranty Operations, Evening and Weekend Team. French/English. Target Earnings Range: $14-$16 per hour.

Transaction Description

Assurant underwrites and administers the extended warranties on electronics and appliances for some of the major retailers throughout Canada.

Agents will be handling inbound Extended Warranty Customer Service calls for clients such as: Future Shop, Best Buy, Walmart, HBC, CIBC, National Bank, and Cantrex.

Agents will assist customers determine if their unit is covered by the extended warranty and arrange for diagnosis and service in accordance with their service contract.

AMA

Agent Positions

1, Returning Agent – Member Service Representative, Roadside Assistance Inbound Agent. Earnings Range: $14 per hour (Canadian Funds). (Only open to previous AMA Member Service Representatives)

2. AMA: Member Service Representative, Roadside Assistance Inbound Agent. Average Target Earnings: $14 per hour (Canadian Funds).

Transaction Description

Answer inbound calls for Roadside Assistance requests from AMA members and CAA/AAA affiliated members.

CAA Saskatchewan

Agent Positions

1. Days/Evenings: Emergency Roadside Service Inbound Agent. $14.00 per hour or $1.55/call, whichever is higher.

2. Overnight Support: Emergency Roadside Service Inbound Agent. $18.00/hour.

Transaction Description
Answer inbound calls from CAA Saskatchewan Members for emergency roadside assistance service.

Direct Energy

Agent Position

Executive Support Team: *Open to past DE EST Home Agents.

The Executive Support Team (EST) Administrator is an advocate for the Customer responsible for resolving escalated customer issues in an effort to retain the customer relationship & loyalty.

The ES Team supports the highest escalated Home Services customer concerns/complaints.

You will be supporting an Executive of Direct Energy, on their behalf.

Transaction Description

•Respond to incoming customer complaints being transferred from the call centres or directly from customers.

•Make decisions on complaint resolution either independently or in collaboration with Direct Energy business unit leaders.

•Ensure complaints are resolved and closed within a pre-defined timeframe.

•Liaise with Senior Management, where appropriate, in Customer issue resolution and approvals.

•Escalate issues that require intervention and / or present the potential for damage to the Direct Energy Essential Home Services brand or corporate image.

•Investigate, determine & communicate resolutions to Customer issues using a variety of systems and resources as required.

Direct Energy

Agent Positions1. Home Services, Inbound Sales Team $11.00 per hour with potential earnings of $15 to $18/hr

2. *Only open to returning HSIS Agents. Home Services, Inbound Sales Team $11.00 per hour with potential earnings of $15 to $18/hr

Transaction Description

Home Service Agents will handle inbound customer service calls for Furnace, Water Heater & Amp; Air Conditioning.

Agents will be required to manage account inquires, and you will be required to sell products and services averaging 10% conversion; while providing outstanding customer service.

Direct Energy

Agent Position

*ONLY OPEN to current HSIS-L1 DE Home Agents*OBA Open Billing Adjustment: The OBA Team supports the highest escalated Home Services customer concerns/complaints. You will be supporting an Executive of Direct Energy, on their behalf.

Transaction Description

•Responsible for Customer billing disputes from beginning to end.

•Make decisions on complaint resolution either independently or in collaboration with Direct Energy business unit leaders.

•Ensure complaints are resolved and closed within a pre-defined timeframe.

•Liaise with Senior Management, where appropriate, in Customer issue resolution and approvals. •Handle escalated issues that require intervention and / or present the potential for damage to the Direct Energy Essential Home Services brand or corporate image.

•Investigate, determine & communicate resolutions to Customer issues using a variety of systems and resources as required.

Child Sponsorship Client

Agent Position

Outbound Fundraising Agent. Target Earnings: $16 – $18/hr.

Our fundraising agents lend a warm and friendly voice to some of Canada’s largest and most respected charities.

Although outbound, we only contact members and supporters of Clients we represent.

As a member of our team, you will find a supportive and encouraging agency environment committed to helping you develop exceptional communication and service skills – and empowering you to become one of our remote fundraising experts.

Transaction Description

Agents contact current and past supporters to renew or upgrade their current level of support.

The goal of each call is to (1) improve the relationship between our client and their donors, (2) inspire and educate donors, and of course, (3) raise the most funds for our clients` causes by being enthusiastic, knowledgeable and engaged.

As a Christian humanitarian organization, a strong affinity and sensitivity to faith-based initiatives is a pre-requisite.

Child Sponsorship Client

Agent Position

Outbound Fundraising Agent. Target Earnings: $16 – $18/hr.

Our fundraising agents lend a warm and friendly voice to some of Canada’s largest and most respected charities.

Although outbound, we only contact members and supporters of Clients we represent.

As a member of our team, you will find a supportive and encouraging agency environment committed to helping you develop exceptional communication and service skills – and empowering you to become one of our remote fundraising experts.

Transaction Description

Agents contact current and past supporters to renew or upgrade their current level of support.

The goal of each call is to (1) improve the relationship between our client and their donors, (2) inspire and educate donors, and of course, (3) raise the most funds for our clients` causes by being enthusiastic, knowledgeable and engaged.

L`Oreal Canada

Bilingual Order Follow-up Agent(ONLY open to existing Bilingual L`Oreal Order Entry Agents)

Transaction Description

Answering bilingual inbound calls from salons who would like to get confirmation of the status or their order.

Follow-up with transport companies by email. Outbound Calls to provide clients with ETA.

LiveXchange

Bilingual French/English Community Sponsor.*Open to active Network Certified Home Agents with at least one Client Contract.

Transaction Description

Community Sponsors work within their local community, schools, networking, and employment services, etc. to promote the work-from-home job opportunities on the LiveXchange Network.

Successful candidates will be highly self-motivated, and host a variety of on-line meetings, presentations and job fairs.

You will assist referrals with applications and becoming Remote Certified.

LiveXchange

Network Operations Centre Specialist – This position is open only to existing Contract Agents in the LiveXchange Network for a minimum of 3 months, with at least one network client.

Transaction Description

Answer inbound calls to the Network Help Desk to assist contract agents through their challenges.

Most calls are technical in nature and will require strong technical support and troubleshooting skills.

NOC is responsible for managing the technical integrity of the LiveXchange Network.

Momentuum

Bilingual Outbound Voter Survey Agent.Target Earnings Range: $13-$17 per hour/CDN.

Transaction Description
Outbound calls to a list of voters in order to survey them on their opinions. No Selling involved.

PizzaHut

Order Entry Agent:Answer inbound order calls for Pizza Hut. Target Earnings Range: $10-$13 per hour.

Transaction Description

You will be the first person who our valued customers speak to.

Help them have a WOW experience and assist them with ordering their Pizza Hut Meal.

PizzaHut

Customer Service Agent:ONLY open to EXISTING Order Entry Agents with at least 3 months experience in OE.

Responsible for handling customer inquiries, feedback and concerns. (Avg $12-$14hr)

Transaction Description

Answer inbound order calls for Pizza Hut.

Not every order or customer interaction goes as well as planned.

This is your opportunity to win back our valued customers with your excellent customer service skills.

You should be prepared to answer all customer inquiries and concerns about the service or product they received.

You will be asked to follow established guidelines and work with the RS team to find an appropriate resolution for all customer concerns.

Working side by side with RS/Stores you will perform a variety of requests from stores such as changing store quote times, product outage and reroutes.

How To Get Started:Here is the link to my web site where you can get a membership so you can see all the contract details and see the steps you need to do to apply for these contracts.

http://www.xchangejobs.com/trussell/

Please select my name (Terry Russell) in the “How did you hear about us” drop down after you have entered your password on the form on this page.

You will have to do this step for the registration to work and allow me to be your Community Sponsor.

I will be your Community Sponsor and you will be able to contact me directly for help with your contact job search.

Visit Our Live Meeting Info Sessions:
Mondays @ 10-11am, 2-3pm and 7-8pm EST
http://conferencexchange.com/cxlivemeeting/

Questions? Contact The Career Desk:

Monday-Friday 9am-8pm EST & Saturdays 10-2pm EST
Career Desk Phone Number 1-877-987-9675

Terry Russell
Community Sponsor
Live Meeting Host
CAA Emergency Roadside Assistance Agent
Click Here To Send Email
P.O. Box 20008, Chinguacousy RPO
Brampton, Ontario. Canada. L6Y 0L9
416-855-3052

I am successful when you are successful, I receive a commission from ContractXchange when you complete your first client training, and when you have successfully been working on the network for 45 days.

*All trademarks, logos, and service marks (collectively “Trademarks”) displayed on this site are registered and/or unregistered Trademarks of their respective owners.

Disclaimer: Some of the links mentioned within this post or posts it may lead to are my affiliate links and in such case I will get compensated for recommending those products.

That means if you buy something from a link or an ad from this website, or based on my recommendation, either expressed or implied, I may get an affiliate commission.

I welcome your questions and feedback.

About the author

Terry Russell has been online since 2005 and has numerous blogs and you can find out what he is up to at his home page ReliantOnlineServices.com ©1989-2009 Terry Russell & Reliant Services Chinguacousy RPO, P.O. Box 2008, Brampton, Ontario. L6Y 0L9

Related posts

• Work At Home Jobs Canada – ContractXchange Job Postings – July 1st 2010 (0)
• Updated List Of Client Contract Opportunities July 28th 2010 (0)
• Assurant has increased the contract Pay Rate! (0)
• LiveXchange Welcomes A New Client to the Network – CAA Saskatchewan, with 2 Contract Opportunities (0)
• Assurant Is Hiring 12 Bilingual Agents – NEW Contract Job Opportunity (0)

ContractXchange Job Postings – July 1st 2010

Assurant Solutions

Agent Positions

1. Bilingual Warranty Operations, Evening and Weekend Team. French/English. Target Earnings Range: $14-$16 per hour.

2. Returning Agent-Bilingual Warranty Operations, Evening and Weekend Team. French/English. Target Earnings Range: $14-$16 per hour.

Transaction Description

Assurant underwrites and administers the extended warranties on electronics and appliances for some of the major retailers throughout Canada.

Agents will be handling inbound Extended Warranty Customer Service calls for clients such as: Future Shop, Best Buy, Walmart, HBC, CIBC, National Bank, and Cantrex.

Agents will assist customers determine if their unit is covered by the extended warranty and arrange for diagnosis and service in accordance with their service contract.

AMA

Agent Positions

1, Returning Agent – Member Service Representative, Roadside Assistance Inbound Agent. Earnings Range: $14 per hour (Canadian Funds). (Only open to previous AMA Member Service Representatives)

2. AMA: Member Service Representative, Roadside Assistance Inbound Agent. Average Target Earnings: $14 per hour (Canadian Funds).

Transaction Description

Answer inbound calls for Roadside Assistance requests from AMA members and CAA/AAA affiliated members.

CAA Saskatchewan

Agent Positions

1. Days/Evenings: Emergency Roadside Service Inbound Agent. $14.00 per hour or $1.55/call, whichever is higher.

2. Overnight Support: Emergency Roadside Service Inbound Agent. $18.00/hour.

Transaction Description
Answer inbound calls from CAA Saskatchewan Members for emergency roadside assistance service.

Direct Energy

Agent Position

Executive Support Team: *Open to past DE EST Home Agents.

The Executive Support Team (EST) Administrator is an advocate for the Customer responsible for resolving escalated customer issues in an effort to retain the customer relationship & loyalty.

The ES Team supports the highest escalated Home Services customer concerns/complaints.

You will be supporting an Executive of Direct Energy, on their behalf.

Transaction Description

•Respond to incoming customer complaints being transferred from the call centres or directly from customers.

•Make decisions on complaint resolution either independently or in collaboration with Direct Energy business unit leaders.

•Ensure complaints are resolved and closed within a pre-defined timeframe.

•Liaise with Senior Management, where appropriate, in Customer issue resolution and approvals.

•Escalate issues that require intervention and / or present the potential for damage to the Direct Energy Essential Home Services brand or corporate image.

•Investigate, determine & communicate resolutions to Customer issues using a variety of systems and resources as required.

Direct Energy

Agent Positions1. Home Services, Inbound Sales Team $11.00 per hour with potential earnings of $15 to $18/hr

2. *Only open to returning HSIS Agents. Home Services, Inbound Sales Team $11.00 per hour with potential earnings of $15 to $18/hr

Transaction Description

Home Service Agents will handle inbound customer service calls for Furnace, Water Heater & Amp; Air Conditioning.

Agents will be required to manage account inquires, and you will be required to sell products and services averaging 10% conversion; while providing outstanding customer service.

Direct Energy

Agent Position

*ONLY OPEN to current HSIS-L1 DE Home Agents*OBA Open Billing Adjustment: The OBA Team supports the highest escalated Home Services customer concerns/complaints. You will be supporting an Executive of Direct Energy, on their behalf.

Transaction Description

•Responsible for Customer billing disputes from beginning to end.

•Make decisions on complaint resolution either independently or in collaboration with Direct Energy business unit leaders.

•Ensure complaints are resolved and closed within a pre-defined timeframe.

•Liaise with Senior Management, where appropriate, in Customer issue resolution and approvals. •Handle escalated issues that require intervention and / or present the potential for damage to the Direct Energy Essential Home Services brand or corporate image.

•Investigate, determine & communicate resolutions to Customer issues using a variety of systems and resources as required.

Child Sponsorship Client

Agent Position

Outbound Fundraising Agent. Target Earnings: $16 – $18/hr.

Our fundraising agents lend a warm and friendly voice to some of Canada’s largest and most respected charities.

Although outbound, we only contact members and supporters of Clients we represent.

As a member of our team, you will find a supportive and encouraging agency environment committed to helping you develop exceptional communication and service skills – and empowering you to become one of our remote fundraising experts.

Transaction Description

Agents contact current and past supporters to renew or upgrade their current level of support.

The goal of each call is to (1) improve the relationship between our client and their donors, (2) inspire and educate donors, and of course, (3) raise the most funds for our clients` causes by being enthusiastic, knowledgeable and engaged.

As a Christian humanitarian organization, a strong affinity and sensitivity to faith-based initiatives is a pre-requisite.

Child Sponsorship Client

Agent Position

Outbound Fundraising Agent. Target Earnings: $16 – $18/hr.

Our fundraising agents lend a warm and friendly voice to some of Canada’s largest and most respected charities.

Although outbound, we only contact members and supporters of Clients we represent.

As a member of our team, you will find a supportive and encouraging agency environment committed to helping you develop exceptional communication and service skills – and empowering you to become one of our remote fundraising experts.

Transaction Description

Agents contact current and past supporters to renew or upgrade their current level of support.

The goal of each call is to (1) improve the relationship between our client and their donors, (2) inspire and educate donors, and of course, (3) raise the most funds for our clients` causes by being enthusiastic, knowledgeable and engaged.

L`Oreal Canada

Bilingual Order Follow-up Agent(ONLY open to existing Bilingual L`Oreal Order Entry Agents)

Transaction Description

Answering bilingual inbound calls from salons who would like to get confirmation of the status or their order.

Follow-up with transport companies by email. Outbound Calls to provide clients with ETA.

LiveXchange

Bilingual French/English Community Sponsor.*Open to active Network Certified Home Agents with at least one Client Contract.

Transaction Description

Community Sponsors work within their local community, schools, networking, and employment services, etc. to promote the work-from-home job opportunities on the LiveXchange Network.

Successful candidates will be highly self-motivated, and host a variety of on-line meetings, presentations and job fairs.

You will assist referrals with applications and becoming Remote Certified.

LiveXchange

Network Operations Centre Specialist – This position is open only to existing Contract Agents in the LiveXchange Network for a minimum of 3 months, with at least one network client.

Transaction Description

Answer inbound calls to the Network Help Desk to assist contract agents through their challenges.

Most calls are technical in nature and will require strong technical support and troubleshooting skills.

NOC is responsible for managing the technical integrity of the LiveXchange Network.

Momentuum

Bilingual Outbound Voter Survey Agent.Target Earnings Range: $13-$17 per hour/CDN.

Transaction Description
Outbound calls to a list of voters in order to survey them on their opinions. No Selling involved.

PizzaHut

Customer Service Agent, Night Owl Team:ONLY open to EXISTING Order Entry Agents with at least 3 months experience in OE.

Responsible for handling customer inquiries, feedback and concerns. (Avg $12-$14hr)

Transaction Description

Customer Service Agent for late night shift:

Answer inbound order calls for Pizza Hut, during the late night hours.

Not every order or customer interaction goes as well as planned.

This is your opportunity to win back our valued customers with your excellent customer service skills.

You should be prepared to answer all customer inquiries and concerns about the service or product they received.

You will be asked to follow established guidelines and work with the RS team to find an appropriate resolution for all customer concerns.

Working side by side with RS/Stores you will perform a variety of requests from stores such as changing store quote times, product outage and reroutes.

PizzaHut

Customer Service Agent:ONLY open to EXISTING Order Entry Agents with at least 3 months experience in OE.

Responsible for handling customer inquiries, feedback and concerns. (Avg $12-$14hr)

Transaction Description

Answer inbound order calls for Pizza Hut.

Not every order or customer interaction goes as well as planned.

This is your opportunity to win back our valued customers with your excellent customer service skills.

You should be prepared to answer all customer inquiries and concerns about the service or product they received.

You will be asked to follow established guidelines and work with the RS team to find an appropriate resolution for all customer concerns.

Working side by side with RS/Stores you will perform a variety of requests from stores such as changing store quote times, product outage and reroutes.

How To Get Started:Here is the link to my web site where you can get a membership so you can see all the contract details and see the steps you need to do to apply for these contracts.

http://www.xchangejobs.com/trussell/

Please select my name (Terry Russell) in the “How did you hear about us” drop down after you have entered your password on the form on this page.

You will have to do this step for the registration to work and allow me to be your Community Sponsor.

I will be your Community Sponsor and you will be able to contact me directly for help with your contact job search.

Visit Our Live Meeting Info Sessions:
Mondays @ 10-11am, 2-3pm and 7-8pm EST
http://conferencexchange.com/cxlivemeeting/

Questions? Contact The Career Desk:

Monday-Friday 9am-8pm EST & Saturdays 10-2pm EST
Career Desk Phone Number 1-877-987-9675

Terry Russell
Community Sponsor
Live Meeting Host
CAA Emergency Roadside Assistance Agent
Click Here To Send Email
P.O. Box 20008, Chinguacousy RPO
Brampton, Ontario. Canada. L6Y 0L9
416-855-3052

I am successful when you are successful, I receive a commission from ContractXchange when you complete your first client training, and when you have successfully been working on the network for 45 days.

*All trademarks, logos, and service marks (collectively “Trademarks”) displayed on this site are registered and/or unregistered Trademarks of their respective owners.

Disclaimer: Some of the links mentioned within this post or posts it may lead to are my affiliate links and in such case I will get compensated for recommending those products.

That means if you buy something from a link or an ad from this website, or based on my recommendation, either expressed or implied, I may get an affiliate commission.

I welcome your questions and feedback.

About the author

Terry Russell has been online since 2005 and has numerous blogs and you can find out what he is up to at his home page ReliantOnlineServices.com ©1989-2009 Terry Russell & Reliant Services Chinguacousy RPO, P.O. Box 2008, Brampton, Ontario. L6Y 0L9

Related posts

• Current Contract Job Postings July 12th 2010 (2)
• Updated List Of Client Contract Opportunities July 28th 2010 (0)
• Assurant has increased the contract Pay Rate! (0)
• LiveXchange Welcomes A New Client to the Network – CAA Saskatchewan, with 2 Contract Opportunities (0)
• Work At Home Jobs Canada – Current ContractXchange Contract Job Postings June 17th 2010 (0)