Agent Position Bilingual (Eng/Japanese) Level 1
Conference Operator Agent
Transaction Type In Bound
Description of Transaction As a Level 1 Conference Operator Agent, you will answer calls, gather and document participant’s information, and place callers into their respective conferences. Become a member of a professional customer service organization and help deliver high-quality conferencing services.


Average Transaction Length
( in seconds)		 90
Work Periods Available Monday – Friday: 7:00am-11:00pm EST
Peak Work Periods Monday – Friday: 8:00am-5:00pm EST Peak periods are typically: Feb. 15-March 15, April 15-May 15, July 15- Aug. 15, Sept. 1-19, Oct. 15-Nov. 15.


Mandatory Work Periods Minimum of 5 hours per week. *Please note hours may vary throughout the year, based on business needs.
Minimum Hours Of Work Per Week To Maintain Contract Status 5
Length of Training In Hours 24
Estimated Calls/Transactions Per Hour Being Offered 25
Pay Per hour Being Offered $13
Special Incentives Pay rate is in Canadian Funds.
Type Of Contract Being Offered Ongoing Annual
Contract Length Annual
Preferred Work Experience -previous customer service experience -good computer experience.
Special Skills Qualifications *Bilingual in additional langage(s) is an asset, but not mandatory. Japanese is mandatory.


Here is the link to my web site where you can get a membership so you can see all the contract details and see the steps you need to do to apply for this contract.

http://www.xchangejobs.com/trussell/

Terry Russell

Community Sponsor

Live Meeting Host

CAA Customer Service Agent

Filed under: A.C.T. Conferencing

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